Contact Us
Have a question about an order, need help choosing the right arrangement, or planning a wedding or proposal? Moonterra is a local florist serving Los Angeles County and Ventura County, and our team is happy to help by phone, email, or the form below.
Call us at +1 (562) 939-8137 or email [EMAIL ADDRESS]. For same-day delivery requests close to our 3:00 PM cutoff, calling directly is the fastest way to reach us.
Contact form
Los Angeles & Ventura County Flower Delivery Support
F.A.Q.
What's the quickest way to get help with a same-day order?
Call us directly at +1 (562) 939-8137 for the fastest response, especially if you're close to our 3:00 PM same-day delivery cutoff. Phone requests are typically handled faster than email or the contact form for time-sensitive orders.
What are your customer service hours?
Our team is available by phone [FILL IN HOURS, e.g. Monday–Saturday, 9:00 AM–6:00 PM]. The contact form and email are monitored during business hours as well.
How long does it take to get a response through the contact form?
We aim to respond to form and email inquiries within [FILL IN RESPONSE TIME, e.g. one business day]. If your request is time-sensitive — such as a same-day delivery change — please call us directly instead.
Can I get help planning a wedding or proposal through this page?
Yes. Use the contact form or call us directly to start planning wedding florals, a proposal setup, or event styling. Let us know your date, location, and vision, and our team will follow up with next steps.